As successful business owner and entrepreneur Russell Sergent knows, the customer should the first and primary focus of any business operation; particularly if one is looking to achieve any sort of long-term competitiveness, profitability or sustainability. Sergent, who owns and operates three successful companies, has maintained a customer-first attitude and philosophy from the opening of his very first business, and continues to take that same responsive and focused approach through every transaction, and with every client he serves.
Russell Sergent built Pro-Source Distributors, Inc., a cleaning, paper and janitorial supply company, on the premise that every client would get the best products and prompt customer service each and every time. Rusty Sergent employs that same philosophy with Pro-Source Xtreme, a Northern Illinois firm that provides top-quality snowmobile apparel and accessories to snowmobilers throughout the region. Everything in business operation, from the top down, begins and ends with the customer, and Sergent understands that customer loyalty and business success would be impossible without that ever-so-integral client first approach.
Customer service is just as important, if not more important, within the food service industry, which is why Russell Sergent places such a strong emphasis on that idea at his Rockford-based Quizno’s location. His goal is to not only provide his Quizno’s customers a great meal, but to also deliver the best-quality food in the friendliest and most comfortable atmosphere possible, something he has been able to consistently achieve since 2000.
Sergent currently handles the day-to-day operations of all three companies, and to provide great customer service at every available opportunity.
As the owner and founder of Pro-Source Xtreme, Northern Illinois’s best source of snowmobiling gear and accessories, Russell Sergent understands the importance of preparing yourself with the proper apparel and gear before setting out on your next snowmobiling adventure. A snowmobiling enthusiast himself, Sergent understands how the right gear can make all the difference, as well as the key to a rewarding and memorable snowmobiling journey.
Below, Russell Sergent seeks to provide what he believes to be the basics or proper snowmobile clothing, gear and accessories.
Suits and Under Layers
Under layers are crucial to staying warm, comfortable and safe during any snowmobile excursion. Such under layers as suitable long underwear, preferably not made of cotton, are essential to rider warmth, as well as to staying dry during your trip. It’s also important, says Sergent, to have an appropriate snowmobile suit, one that won’t become saturated, to cover yourself throughout the journey.
Eye Protection and Headgear
Riders should always take steps to protect their eyes and heads throughout the trip. Every rider, says Russell Sergent, should have an approved and comfortable helmet, as well as the appropriate eye protection (goggles, helmet visor or sunglasses), to ensure their head and eyes are covered from start to finish.
Boots, Socks, Gloves
Every rider, says Sergent, should have comfortable and waterproof winter boots, as well warm socks that allow their feet to “breathe” throughout the course of the trip. Gloves are always a snowmobiling necessity, the importance of which should never be taken lightly or ignored.
Pro-Source Distributors was founded by innovative entrepreneur Russell Sergent over 20 years ago, and has grown to become many companies’ leading source of high-quality janitorial, chemical and paper supplies. By maintaining a focus on competitive prices, prompt service and environmentally-friendly cleaning supplies, Rusty Sergent and Pro-Source Distributors has quickly become synonymous with the best in industry value, products and service.
Pro-Source Distributors currently supplies over 500 Illinois and Wisconsin businesses with the cleaning and paper products they need to be their best, and maintains a client-first approach that has been the cornerstone of the company since 1995. Russell Sergent built Pro-Source Distributors from the ground up, cultivating strong relationships with product manufacturers in order to eliminate the middle man and pass the factory-direct savings on to each client.
Russell Sergent aims to provide a great product, and a great service experience, to each client, something that has earned Pro-Source Distributors, Inc. the reputation for being a valued local industry leader. The relationships both Sergent and his team have built over the past two decades have afforded them the opportunity to make affordable cleaning supplies a reality for companies throughout the region, saving each client an amazing minimum of 20% on all products they purchase.
Quality products, service and value are what clients discover when they choose Pro-Source Distributors, who seeks to treat every new and existing client as a member of the family. For prompt service and a great line of janitorial, paper and chemical supplies, turn to the experts at Pro-Source Distributors today.